Terms & Conditions
Last Updated: 16 January 2026
These Terms & Conditions ("Terms") govern your access to and use of services, custom software development, and third-party reselling services provided by Roftr Clouds LLP ("Roftr", "we", "us", or "our"). By engaging our services, you ("Client" or "you") agree to be bound by these Terms.
1. Intellectual Property and Ownership
1.1 Roftr IP Retention:
Roftr Clouds LLP retains all rights, title, and interest in all source code, scripts, frameworks, methodologies, tools, and pre-existing intellectual property used in development.
1.2 Client IP:
The Client retains ownership of their data, content, and business logic.
1.3 License Grant:
Upon full payment, the Client receives a perpetual, non-exclusive, non-transferable license to use the compiled (non-source) application for internal business use only.
1.4 Source Code Deployment:
Deployment of source code on the Client's server does not transfer ownership. Third-party access or modification is strictly prohibited and may result in termination of support and services.
2. Service Scope and Payment Terms
2.1 Fixed Scope Projects
- 50% upfront payment is mandatory and non-refundable
- 30% payment due at approximately 80% completion
- 20% final payment required prior to launch
2.2 Time & Material (T&M) Projects
- Mandatory advance payment of ₹70,000 to commence work
- Monthly billing based on actual man-hours utilized
2.3 Project Cancellation
- Client is responsible for all completed billable man-hours
- No full refunds will be issued
- Roftr may retain the application or codebase for up to one year
3. Support and Warranty
3.1 Development Bugs:
Bugs caused directly by Roftr development will be fixed without additional cost, provided no violation of Section 1.4 has occurred.
3.2 Scope-Related Issues:
Issues arising from incorrect requirements or logic provided by the Client may be treated as additional scope and billed accordingly.
3.3 Client Testing:
The Client is responsible for thorough testing prior to final approval or deployment.
4. Third-Party Services
4.1 Reselling Disclaimer:
Roftr facilitates third-party services such as domains, hosting and servers but does not guarantee uptime, security, or SLA performance.
4.2 Renewals and Data Loss:
- Clients are solely responsible for timely renewals
- Roftr is not liable for data loss due to non-renewal
- Third-party data such as email may not be recoverable
5. Acceptable Use and Termination
5.1 Prohibited Use:
Services may not be used for illegal activities, malware distribution, phishing, or actions outside the agreed scope.
5.2 Violation:
Roftr may issue a 24-hour notice. Failure to comply may result in immediate suspension or termination.
6. Governing Law and Jurisdiction
These Terms are governed by the laws of India. All disputes fall under the exclusive jurisdiction of courts in Coimbatore, Tamil Nadu.